Privacy Policy — Web & App

Introduction

(1) We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website (https://highcovery.com/en/). Personal data in this context is all data with which you can be personally identified. Data protection is an important issue for us. Both the protection of our users' privacy and the security of our data are very serious to us. Therefore, we handle their data confidentially and properly. We comply with the provisions of the German Federal Data Protection Act (BDSG), the EU General Data Protection Regulation (GDPR), as well as the other corresponding European regulations and would like to inform you in this privacy policy in detail and transparently about the processing of your personal data. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses or user behavior. With regard to the other terms used below, such as "controller" or "processor", we refer to the definition catalog of the definitions in Art. 4 GDPR.

(2) This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or requests to the responsible party). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.

(3) Server log files:

You can visit our websites without providing any personal information. Every time you access our website, usage data is transmitted by your Internet browser and stored in log data (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the amount of data transferred and the requesting provider. This data is used exclusively to ensure the trouble-free operation of our website and to improve our services. It is not possible to assign this data to a specific person.

§ 1 Information on the collection of personal data

(1) In the following we inform about the processing of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior. In this way, we would like to inform you about our processing operations and at the same time comply with the legal obligations, in particular from the EU General Data Protection Regulation (GDPR).

(2) The responsible party pursuant to Art. 4 (7) GDPR is Leonardo Antonio Carta, Sportstraße 6, 50737 Cologne, Germany.

(3) When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data accruing in this context, if the inquiry is assigned to a contract, after the time limits for the term of the contract, otherwise after the storage is no longer necessary, or restrict the processing if there are legal obligations to retain data.

(4) If we use contracted service providers for individual functions of our offer or wish to use your data for advertising purposes, we will always carefully select and monitor these service providers and inform you in detail about the respective processes below. In doing so, we also state the specified criteria for the storage period.

§ 2 Your rights

(1) You have the following rights with respect to a data controller regarding personal data concerning you:

• - Right to information,

• - Right to rectification or deletion,

• - Right to restriction of processing,

• - Right to object to processing,

• - Right to data portability.

(2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

§ 3 Processing of personal data when visiting our website

(1) When using the website for information purposes, i.e. simply viewing it without registering and without you providing us with any other information, we process the personal data that your browser transmits to our server. The data described below is technically necessary for us to display our website to you and to ensure stability and security and must therefore be processed by us. The legal basis is Art. 6 para. 1 p. 1 lit. f GDPR:

• - IP address

• - Date and time of the request

• - Time zone difference to Greenwich Mean Time (GMT)

• - Content of the request (page visited)

• - Access status/HTTP status code

• - amount of data transferred in each case

• - previously visited page

• - User-Agent

(2) The information obtained in this way about the use of our websites is transmitted exclusively to our servers and compiled in pseudonymous usage profiles. We use the data to evaluate the use of the websites. The data collected will not be passed on to third parties.

(3) Your IP address may be stored after you have given your consent. The IP addresses that we receive with your consent on our websites are anonymized (IP masking), so that an assignment to individual users is not possible.

§ 4 Web Analytics with Umami

We use the open-source software Umami for statistical analysis of website usage. Umami is self-hosted by us, meaning all analytics data is processed exclusively on our own servers. No data is shared with third parties.

Umami does not use cookies and does not store any personal data. IP addresses are neither stored nor processed. It is not possible to identify individual users.

The processing is based on Art. 6(1)(f) GDPR. Our legitimate interest lies in optimizing our website. Since no personal data is collected and no cookies are set, consent is not required.

For more information about Umami, please visit https://umami.is.

App Privacy Policy

Using our mobile app

§ 1 Information on the processing of personal data

(1) In addition to our online offer, we provide you with a mobile app that you can download to your mobile device. In the following, we provide information about the processing of personal data when using our mobile app. Personal data is all data that can be related to you personally, e.g. name, address, email addresses, user behavior.

(2) The responsible party pursuant to Article 4 (7) of the EU General Data Protection Regulation (GDPR) is Leonardo Antonio Carta, Sportstr. 6, 50737 Cologne, Germany.

(3) When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data accruing in this context, if the inquiry is assigned to a contract, after the time limits for the term of the contract, otherwise after the storage is no longer necessary usually after three years, or restrict the processing if there are legal obligations to retain data.

(4) If we use contracted service providers for individual functions of our offer or wish to use your data for advertising purposes, we will always carefully select and monitor these service providers and inform you in detail about the respective processes below. In doing so, we will also state the specified criteria for the storage period.

§ 2 Your rights

(1)You have the following rights with respect to a data controller regarding personal data concerning you:

• - Right to information

• - Right to correction or deletion

• - Right to restriction of processing

• - Right to object to processing

• - Right to data portability

(2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

§ 3 Processing of personal data when using our mobile app

(1) When you download the mobile app, the required information is transferred to the app store, i.e. in particular user name, e-mail address and customer number of your account, time of download, payment information and the individual device identification number. In addition, the app store still independently collects various data and provides you with analysis results. We have no influence on this data processing and are not responsible for it. We only process the data insofar as it is necessary for downloading the mobile app to your mobile device.

You can also download this mobile app free of charge directly to your mobile device via our website. When downloading, further user data is processed via the website, about which we provide information in the privacy policy of our website https://highcovery.com/en/privacy-policy/.

(2) When using the mobile app, we process the personal data described below to enable convenient use of the functions. If you want to use our mobile app, we process the following data, which are technically necessary for us to offer you the functions of our mobile app and to ensure stability and security, so that they must be processed by us. The legal basis is Art. 6 para. 1 p. 1 lit. f GDPR:

• - IP address

• - Date and time of the request

• - Time zone difference to Greenwich Mean Time (GMT)

• - Content of the request (page visited)

• - Access status/HTTP status code

• - Amount of data transferred in each case

• - User-Agent

• - Search entries for autocompletion

• - Location for generating content based on your area.

(3) The mobile app does not use cookies.

(4) The mobile app is loaded onto your mobile device and can be used without accessing the Internet. No personal data is collected during its use.